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Knowledge base
Countax & Westwood Dealer Area
Technical
19
Which oil should I use in my tractor transmission?
How do I remove a powered grass collector? (PGC)
What is the maximum and the optimum cutting speed of a Countax/Westwood machine?
Westwood tractor turning circle guide
Countax tractor turning circle guide
See all 19 articles
Spare parts
8
How do I return a spare part?
How much is UK carriage on a spare parts order?
How long does a spare parts order take to arrive?
How do I cancel a spare parts order?
How do I find out what year my tractor is?
See all 8 articles
Tractor Info
4
How do I get details of my tractor using the serial number?
What length is a Westwood garden tractor?
What length is a Countax garden tractor?
What is a MK4 machine?
Warranty
5
How do I submit an out of box quality issue for a Westwood product?
Why has my warranty claim been rejected for a Westwood unit?
How do I submit an out of box quality issue for a Countax product?
Why has my warranty claim been rejected for a Countax unit?
What is the warranty cover for a scarifier?
Sales/Wholegoods
1
Where can I get the newest sales price lists?
Countax & Westwood Service Workshop Manual
Tractor Upgrade Timeline
3
MK4 Upgrade Timeline (Jan 2014 - June 2014)
MK4 Upgrade Timeline ( July 2014 - March 2015)
MK4 Upgrade Timeline (April 2015 - August 2015)
Tractor Service Bulletins
15
MK4 15-T2-30 (Transmission belt upgrade)
MK4 14-T3-23 (digital display)
MK4 11-T8-25 (sticking pedals)
MK4 14-T3-28 (Fuel Sender)
MK4 15-T6-19 (Steering column)
See all 15 articles
Deck Service Bulletins
5
MK4 15-T4-71 ( Deck Tension Sleeve)
MK4 15-T4-73 (Deck speed up kit)
MK4 15-T4-74 (42"XRD Mulch Kit)
MK3 14-03-32 (Deck conversion kit)
42" HGM Deck cover is being worn away
Sweeper Service Bulletins
3
MK4 14-T3-26 (Loom update)
MK4 14-T5-35 (PGC Guard Kit)
MK4 14-03-33 (PGC Belts)
Net Service Bulletins
1
MK4 14-T5-36 (Net magnet)
Service List and Wheel Speeds
5
4WD Wheel speed process and calibration charts
Service Check sheet 2016
Mk4 Greasing Points
Transmission identification
Countax / Westwood Mk4 Service Reset.
Electrical Troubleshooting
9
MK4 - Not Charging Trouble shooting flow chart
MK4 - 5 amp fuse blowing Troubleshooting flow chart
MK4 - Deck not engaging Troubleshooting flow chart.
MK4 - PTO not engaging Trouble shooting flow chart.
MK4 - Power but not starting Troubleshooting flow chart.
See all 9 articles
Wiring Diagrams
31
Countax K-C-A Series (1991 - 2002)
Countax Mk4 (2014 - 2016)
Countax D18-50 (2000 - 2003)
Countax D18-50 and JCB (2004)
Countax A230D (2014 - 2015)
See all 31 articles
Accessorry Operator Manuals
0
Tuff Torq Transmissions
7
How to set the transmission to neutral
K46, K574C and K575J - Repair kit Tips
Transmission Identification
Gearbox oil and Bleeding Information.
K46 - Breakdown and Functions
See all 7 articles
MK4 Helpful information
1
Identify the deck clutch from the PTO clutch on MK4 machines
PCB Programming & Dash Display Instructions
0
PDI
1
Countax/Westwood PDI Form.
Engine Operator Manuals
0
Torque settings
1
Torque settings
ECHO Workshop Manual
Technical
11
How do I mix 2 stroke oil for my Echo product?
Why does my Echo machine have low engine power?
Which 2 stoke oil do I put in my Echo product?
Why won't my starter rope retract on my echo?
What are the requirements for the engine oil in my Echo?
See all 11 articles
Echo Carb adjusting and setting tables
1
Carb adjustment and settings tables
Spare parts
7
How do I return an Echo spare part?
How much is carriage on an Echo parts order?
How long does an Echo parts order take to arrive?
How do I cancel an Echo parts order?
What should I do if I have been sent the wrong Echo part?
See all 7 articles
Echo Carb types and tools
1
Carb types and tools needed.
Sales
1
CS-2510TES Recall
Warranty
2
How do I submit an out of box quality issue for an Echo product?
Why has my warranty claim been rejected for my Echo?
Service check sheets
1
SRM Service Check Sheet and Service Card
PDI forms
5
Chainsaw PDI form
Hedge Trimmers PDI Forms
Battery Powered Equipment PDI Form
Blowers PDI Form
Trimmers, Brushcutters and Cleaning Saws PDI Form
Ariens Dealer Area
Ariens Service Bulletins
3
B-2152 FOR IKON BELT ISSUE
B-2123R Gravely XD3 and Ariens Razor Walk-behind Mowers
B-2117 21 Ariens Razor Gravely XD3 Walk Behind Mowers
Technical
6
How do I get details of my Ariens product using the serial number?
Where is the model and serial number on my Ariens product?
What is the suggested Hydrostatic fluid to use on my Zero Turn machine? How is the oil level checked?
Why is my Ariens mower leaving an uneven cut?
Ariens Walk Behind PDI Form.
See all 6 articles
Spare parts
6
How much is carriage on an Ariens parts order?
How long does an Ariens parts order take to arrive?
How do I cancel an Ariens parts order?
How long does it take to get an Ariens part if it is not in stock?
How do I order Ariens spare parts?
See all 6 articles
Sales
0
Warranty
2
How do I submit an out of box quality issue for an Ariens product?
Why has my warranty claim been rejected for an Ariens product?
Solaris
Download Solaris Here
2
Download Solaris
Recommended PC Specifications for running Solaris
Solaris Quick Reference Guide
1
Solaris Quick Reference Guide
Installation Manuals
6
Solaris Download and Install - FAQ
How to install Solaris on a Windows 10 Computer
How to install Solaris on a Windows 8 or 8.1 Computer
How to install Solaris on a Windows 7 Computer
How to install Solaris on a Windows Vista computer
See all 6 articles
Solaris User Guide
8
First time log in
Logging into Solaris
Drawings and part ordering
Checking your purchases
Checking the progress of your order
See all 8 articles
Solaris Tutorials and Help
10
Searching in Solaris
Place an order from an exported file
Use the Auto Save feature to recover the contents of a basket.
Re-Submitting a previously placed order.
Saving a basket - Templates
See all 10 articles
Solaris Tech Articles
5
AVG and Avast Anti-Virus causes false virus alert with Solaris.
Solaris Updater - 10.23.800 - Please update
Proxy and Firewall Settings / Solaris not logging in
Premature data end error
Out of memory error when logging in
Planned Features & FAQ
1
Frequently asked questions
Solaris Feedback
1
Solaris Feedback
Quick Reference Guide - Countax/Westwood
Deck Belts
11
A/D/K Deck Belts
C/K Series Deck Belts 1991-1996
C/S/T Series Deck Belts 1996 - Current
D23/50/V230D Deck Belts
K Series Deck Belt pre 1993
See all 11 articles
PTO & Transmission Belts
7
A/V Series PTO & Transmission Belts
C/S/T 4WD Series PTO & Transmission Belts
C/S/T Series PTO & Transmission Belts
Diesel Series PTO & Transmission Belts
C/B/T/F Mk4 Series PTO & Transmission Belts
See all 7 articles
Deck Blades
5
Combi/Mulch Deck Blades
HGM/Mid-Mounted Brushcutter Attachment Deck Blades
IBS Deck Blades
Rider/Mini Deck Blades
Twin Deck Blades
Deck Tension Bars
2
2WD Deck Tension Bars
4WD Deck Tension Bars
Actuators & Clutches
2
Actuators
Clutches and Clutch Conversion Kits
PCBs
6
A Series PCB (1998-Current)
C Series PCB (1996-Current)
Diesel PCB (2003-Current)
K18/50 PCB (2003-2009)
Rider PCB
See all 6 articles
Switches, Keys and Looms
3
Deck & Sweeper Switches
Light & Clutch Switches
Switches, Keys & Looms
Wiring Looms
8
A Series Wiring Loom
C Series & 4WD Wiring Loom
D Series Wiring Loom
K Series Wiring Loom
K1850 Wiring Loom
See all 8 articles
PGC Parts
7
PGC Belts
Bristles and Brush Stocks
A D K Net Frames
C/S/T Series Net Frames
Mini Net Frame
See all 7 articles
Deck Pulleys
5
Combi Deck Pulleys
HGM Deck Pulleys
IBS Deck Pulleys
Mulch Deck Pulleys
Twin Blade Deck Pulleys
PTO & Transmission Pulleys
8
A Series PTO & Transmission Pulleys
C - Series (Mini only) PTO & Transmission Pulleys
C Series PTO & Transmission Pulleys
D Series PTO & Transmission Pulleys
K Series PTO & Transmission Pulleys
See all 8 articles
Steering Parts
3
4WD Steering Parts
Steering Parts
Stub Axles
Throttle & Choke Cradles
9
A/D/K Series Cables
4WD Cables
C Series Cables
C Series (Mini) Cables
D Series Cables
See all 9 articles
Wheels & Tyres
5
A/D/K/V Series Wheels and Tyres
C/S/T 4WD Series Wheels and Tyres
C/S/T 2WD Series Wheels and Tyres
Mini Series Wheels and Tyres
X/W Series Wheels and Tyres
4WD Pipes
8
C/S/T Front Transmission Pipes
C/S/T Series Oil Tank Flex Pipes
C/S/T Series Rear Transmission Pipes
C/S/T Series Static Pipes
X/W Series Flex Pipes
See all 8 articles
